At zoomMediaPlus, Inc. ("zoomMediaPlus," "we," "us," or "our") we understand that privacy is important, and we are strongly committed to protecting our customers’ privacy and visitors to our website at http://www.24zoomconnect.com and any other subdomains used in conjunction with the http://www.24zoomconnect.com domain (collectively, "our websites").
Our primary goal in collecting personal information is to provide you with a smooth, efficient and customized experience. This allows us to provide features that are most likely to meet your needs, and to customize our service to make your experience easier.
In certain special circumstances, we may contact zoomMediaPlus customers to deliver service-oriented messages, even if you have asked that we not contact you about special airtime events or promotions. These messages will be limited and only for this purpose.
We may use third party service providers to facilitate our services, and therefore, we may provide some of your personal information directly to them. In addition, we employ other companies and individuals to perform functions on our behalf. Some examples may include fulfilling orders, providing mobile content, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer service. These service providers may have access to personal information and may use it as needed to perform their functions, but may not use it for any other purpose, except that they may aggregate your personal information with similar information from other customers in a manner that does not personally identify you.
zoomMediaPlus cooperates with law enforcement inquiries, as well as other third parties, to enforce laws, such as protecting intellectual property rights and preventing fraud. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, to respond to claims or legal process, to protect the property of zoomMediaPlus or the safety of its employees or others, to investigate fraud, intellectual property infringement, or other activity that is or may be illegal or expose us or you to liability.
zoomMediaPlus uses a Teracent cookie in order to display ads to visitors of www.24zoomconnect.com on other websites via Google and Google’s partners. You may opt-out of Teracent cookies here: http://www.teracent.com/about-us/opt-out/.
zoomMediaPlus customers may change the personal information you have elected to share with us. You also have choices in the types of communications you wish to receive from us. To change your notification settings, or to change any of your personal information, visit http://www.24zoomconnect.com to log in to your account where you can manage your account information.
"Cookies" are small files placed on your hard drive; each website can send its own cookie to your browser if your browser preferences allow it. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. [Because each browser is different you can click the "Help" menu of your browser to learn how to change your cookie preferences.] You are free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our websites and you may be required to re-enter your Password more frequently during a session. Additionally, a number of companies not related to zoomMediaPlus provide services designed to help you visit websites anonymously.
zoomMediaPlus is concerned about the safety and privacy of children who use the Internet. In adhering to the Children’s Online Privacy Protection Act of 1998, we will never deliberately collect personal information from anyone under the age of 13 without prior verifiable parental consent and may limit participation in certain services we provide to individuals over 13 years of age. At various places on our websites, we may request that customers provide a year of birth. If a child under 13 responds to that request, we will direct him or her to have a parent or guardian call a live customer care agent at 1855-678-9123, where a parent will be permitted to purchase a zoomMediaPlus device, establish an account and activate the on behalf of a child under 13. In these circumstances, activation can be made only by phone with a live customer care agent, and the account must be in the parent’s name. If we become aware that a child under 13 has or has attempted to provide us with personal information, we will use our best efforts to remove such information from our files. If a parent or guardian becomes aware that his or her child has done this, he or she should contact the following customer care agent to remove this information:
P.O. Box 910707
San Diego, CA 92191-0707
Tel: 844 545-2424
Fax: 858 793 9899
Location-based information is information that indicates the location of usage of your zoomMediaPlus device. When you plug in your device, your device automatically communicates with our network and relays its current location. The accuracy of location services may be affected by many circumstances beyond our control, including atmospheric, geographic or topographic conditions. We do not guarantee that service will be provided without interruption.
By using our services, you consent to allow us or our partners to electronically collect, monitor and track your physical location. We collect and disclose your location information only to anonymously analyze geographic usage, improve the quality of our service, and aid in emergency situations as prescribed by law. If you allow other users to use your device, you are responsible for informing these users that their location information may be collected and/or disclosed. We will not provide your location information to third parties other than as prescribed by law without your consent. Any information that is collected, monitored, or tracked regarding your physical location or the location of your device will not be retained longer than is necessary to provide the necessary information to improve our services to customers.
zoomMediaPlus uses standard industry practices to safeguard the confidentiality of your personal information. zoomMediaPlus treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company.
We are not responsible for, and cannot control, the use by others of any information which you provide to them via our wireless services. Similarly, we will not assume any responsibility for the content of any personal information or communication you receive from other customers through our wireless services.
Personal information that is submitted to our websites will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law. If you are a non-U.S. customer, you acknowledge and agree that we may collect and use your personal information outside your resident jurisdiction.
For questions or concerns about zoomMediaPlus or our websites, please contact customer care by visiting http://support.24zoomconnect.com or call customer service at 1-844-545-2424. Calls to Customer Service may be monitored for quality assurance.